Customer Satisfaction Survey Outcomes



The Division of Human Resources, Diversity & Inclusion values innovation and strives to continuously enhance our service to the campus community.


In 2020, the first annual Customer Satisfaction Survey was established to gather valuable employee feedback at Cal State Fullerton. The findings from this data provide insights into the employee experience and allow our division to identify opportunities for improvement, areas of success and how to prioritize the needs of our customers. View survey outcomes below.


The annual survey will be available in spring 2021 at: